Quality
Reduced Total Cost of Doing Business
Cost of Poor Quality (COPQ) Matrix
Quality |
Yield |
DPMO |
COPQ |
|
1 Sigma |
32% |
700.000 |
45% |
|
2 Sigma |
69% |
310,000 |
30% |
|
3 Sigma |
93% |
67,000 |
20% |
|
4 Sigma |
99.4% |
6,200 |
15% |
|
5 Sigma |
99.97% |
240 |
10% |
|
6 Sigma |
99.999% |
3.4 |
5% |
|
Continually Increasing Quality Means
Continually Increasing Value
- ESC reduced DPMO (Defects per Million Opportunities) from 2400 to under 200 within the first nine months of implementing the SEA Lean Enterprise System.
- Direct Benefits: lower cost of doing business, controlled processes, predictable results.
- Indirect Benefits: A reduction in rework (and the thermal shock caused by solder iron touch-up) and therefore the reduction of field failures.

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